INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, absolutely. All product images are taken from real batches we roast and pack ourselves. While coffee is a natural product and some variation may occur, the roast level and packaging will match what you see online.
Where can I view my sales receipt?
You will receive your receipt by email immediately after placing your order. If you created an account during checkout, you can also log in to view your order history and receipts at any time.
How can I return an item?
Due to the perishable nature of coffee, we typically do not accept returns. However, if there’s an issue with your order (e.g., damaged package or wrong item), please contact us within 7 days and we’ll make it right.
Will you restock items indicated as “out of stock?”
Yes! Our coffees are roasted in small batches, so items may go out of stock temporarily. We usually restock within a few days. Feel free to sign up for restock notifications on the product page or contact us directly.
Where can I ship my order?
We currently ship all over the USA.
INFORMATION ABOUT US